Ecrater Sellers

Comment by Treasure Seekers Unite on January 14, 2010 at 3:46am

Feel free to post brief comments about ecrater here. Please save the long discussions / promotion posts for the Forums. (Coming soon)

Comment by Kim on January 15, 2010 at 8:24am

I have sold a couple of things on ecrater, but to this day I feel it is still kind of hard to navigate around there. Also, going to the forums or asking for assistance does not appear to be so easily accessible. Not only that, but the response time AND the feel of the response is not very comforting. I felt as tho I was snapped at, or was given some old forum thread to read for answers...dated back in like 2006. Made me feel like I was an inconvenience to inquire, or seek assistance.

Comment by Out-Of-The-Attic-2U on January 15, 2010 at 12:35pm

They really aren't too bad over there, I had that same feeling and I got over it. I am there to sell my stuff and in a way its hard unless you get someone that is willing to help you. I have had a few help me and I am pleased with it. It was only a few days ago I had asked a question and of course I felt slighted with the way it was ansered, but you move on and take the advice and send a private email to whoever and explain how they come across. But then your private email comes back sometimes with sarcasim, but you just go on. We all can't like each other's personality cause sometimes we are actually looking back at our own :). If you have questions and if I can help feel free to email me and I will see what I can do. You have a business and you want to promote it, that is all that matters. Hopefully you will not find this answer to you is not a rebuttal but sisterly advice. :) :)
Barbara

Comment by Kim on January 15, 2010 at 3:29pm

Thanks for the input Barbara. I know, business is business, and I try not to take it to heart. I have started putting a few things in there again, and working on the attributes there a bit more too. Learning as I go, watching, and trying to teach myself from notes made along the way.

I guess I just got spoiled with how everyone is at bonanzle in the forums there. They are always willing to help, everyone pitches in with answers for you, they laugh there, have fun, and a person gets use to that.

Again, thanks so much, and Have a Great Weekend! Best of luck to you with all your sales!:)

Comment by Out-Of-The-Attic-2U on January 15, 2010 at 4:02pm

Yes at Bonanzle they were a little different, more lively, fun and funny. They have business to run yet they give of themselves. Like I said if you have problems especially with attributes maybe I can help. Those buggers are tedious, I would like to wave my hand over them and walla they are done lol.
Barbara

Comment by Treasure Seekers Unite on January 15, 2010 at 4:22pm

This is awesome, guys. Nice to see fellow sellers helping each other. That's what this site is for. I do know what you mean. I have been spoiled by some marketplace's friendliness and tend to expect that elsewhere. But it's nice to know that sellers can always come here to seek help from others. :)

Comment by Mike Kelly on January 15, 2010 at 4:58pm

Hi all Kim I feel as yo do about ecrater, it is very hard to get around and use, they need a way you can search and edit your listings instead of going through them 1 by 1. But my biggest gripe is the shipping, if I sell 2 items combined I have to pay shipping because of the impossible to figure matrix and nobody will help me. I would even pay some body to set it up for me

Comment by Mike Kelly on January 15, 2010 at 5:07pm

I like bonanzle as well, when ever I have need help I got it and nobody looked down on because I asked like they do at ecrater

Comment by Out-Of-The-Attic-2U on January 15, 2010 at 6:00pm

Mike do you use calculated shipping? I will be going to rest now but tomorrow is a fresh day to see if I can help with it. The matrix is complicated if you don;t know it. I had a very lovely lady help me with it. I use calculated and the matrix is a back-up if there is a glitch within so many seconds with the calculater. Don't really know why but sometimes (downtime?) it happens so that is why the matrix.

Comment by Mike Kelly on January 15, 2010 at 6:23pm

Hi I use calculated shipping but if the iterm total goes over 13oz it goes to the matrix, since I don't have that filled it it defaults to 0.00 shipping. Part of it is my fault I set the calculator high to get a little for packaging.

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